Tag Archives: IT

4 Must-Have, Low-Risk Cloud Solutions

05 Apr 17
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Let’s face it, your business has more competition than ever. And they’ll eat you alive if you fall behind in today’s technology “arms race.”

Maybe your network needs greater security. Or you haven’t yet taken advantage of new cloud-based apps that help your team get more done in less time. Today, the action is in the cloud. And if you don’t know what’s out there, it’s just that much easier for competitors to pull ahead.

To help you stay on top, here’s a quick survey of four ways to put the cloud in your corner, along with examples of each.

Network Security

As devices on your network become more diverse and mobile, monitoring them in real time is absolutely critical to averting cyber-attacks. A good network-security tool probes for weak points and alerts you to potential threats. It can employ both hardware and software technologies. And today’s environment demands a bevy of checkpoints, from access control to WiFi-intrusion monitoring.

But how do you protect against threats that evade your monitoring efforts? Due to the recent spread of “fileless” malware, no antivirus program is 100% “bullet-proof.” However, you should be able to find basic software protection for around $40 per user. Look for features such as e-mail security, data loss prevention, network segmentation and behavioral analytics. And ideally, it scans quickly, takes up little space on your devices and may even be able to recover files encrypted by ransomware.

Collaboration

Giving your team the right cloud collaboration tools can be almost as good as giving them steroids… (Except, of course, it’s legal.) With the wide array of apps available today, the trick is finding the best one – or the best combination – for your company. Top contenders include Asana, Slack, Teamwork, Trello and Google Drive. These and similar apps can improve efficiencies in areas like project and task management, team communications and collaboration, brainstorming, document processing and storage, and more. And with cloud collaboration, you’re no longer restricted to bringing aboard talent from your local area alone.

Contracts & Accounting

Contracts and proposals that get bogged down in logistics can hurt monthly revenues. Is your sales team still asking customers to sign and fax back important documents? If so, they’re losing precious minutes every day. Then there’s the cost of storing and managing physical files. It all adds up. It’s no wonder so many companies now use electronic signature apps, such as DocuSign, Adobe Sign and RPost. They’ll let you manage the signing of important documents entirely online, and will encrypt and store files for you. Some are even court-approved and create a full audit trail.

For small business accounting, industry veteran QuickBooks, now with an online version, and upstart Xero can help you keep the books with relative ease. They both offer a clean, intuitive UI and affordable pricing with a comprehensive set of features. And, of course, being cloud-based, they can be accessed from a variety of locations, adding flexibility to your workforce.

If you’d like to know how well your company is (or isn’t) taking advantage of today’s cloud, contact us.

Lost Employee Smartphone? Do This NOW!

15 Feb 17
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“Hey boss, I lost my smartphone.”

How well have you prepared for this moment? It will happen sooner or later. If your company has a plan in place, no big deal. If not, you may suddenly get that sinking feeling in your gut …

And well you might. You now have three big worries:

Compliance Issues – If your employee had access to information covered by any number of regulations, your company could be subject to stiff penalties. One employer we know of wound up with a $900,000 fine.

Data Security – Sensitive company data in the wrong hands could spell disaster. Access to your network, secure sites, proprietary files, work-related e-mails and corporate secrets may now be out of your control. You must move quickly to prevent serious financial harm.

Employee Privacy and Property Concerns – If a valued employee had family photos and movies on the device, and you remotely delete all data on the phone, you may now have a disgruntled, or even uncooperative, employee. Especially if company policy regarding BYOD (bring your own device) and data loss were not clearly stated and agreed to up-front.

So how do you prevent a relatively minor incident from blowing up into a big problem? Here are seven smart measures you can take right now to prepare for the day an employee smartphone is lost or stolen:

  1. Install a mobile device management (MDM) system on any employee device to be used at work. This software can create a virtual wall separating work data from personal. It facilitates any security measures you wish to impose. And to protect employee privacy, it can limit company access to work data only.
  1. Determine which devices will be allowed and which types of company data people may access from them.
  1. Require that employees agree with an Acceptable Use Policy before they connect to your network. Make sure these include notice as to conditions in which company data may be “wiped” – i.e., destroyed. Also include specific policies regarding device inspection and removal of company records.
  1. Put strong data protection practices in place. Require use of hard-to-crack passwords and auto-locking after periods of inactivity. Establish protocols for reporting lost or stolen devices. Mandate antivirus and other protective software as well as regular backups.
  1. Designate someone at your company to authorize access to software and critical data. This person can also be your main point of contact for questions about BYOD policy and practices. It might also work well to distribute a resource page or FAQ document to your employees.
  1. Establish a standard protocol for what to do when a device is lost or stolen. Both Android and iOS phones have features that allow device owners to locate, lock and/or “wipe” all data on their phones. Make sure your policy requires that these features are set up in advance. Then, when a device is lost or stolen, your employee can be instructed to take appropriate action according to your protocol in order to protect company data.
  1. And finally, your best protection is to implement a well-crafted BYOD policy in advance. Develop it in partnership with risk management and operations personnel, as well as legal counsel and IT professionals, to come up with an effective and comprehensive plan.

Do not delay on this – it is a serious vulnerability that can and must be addressed in order to assure the safety of your company’s data and systems.

 

Backup

Don’t Rely on Cheap Online Backups for Your Data!

08 Feb 17
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Last Night I Was Startled Out Of Bed In A Cold Sweat,

Heart Racing, With Fear Racing Through My Mind…And YOU Were The Reason For My Panic!

Was I having a nightmare? Was I just watching too many reruns of The Twilight Zone? Had I eaten a big meal before bed? No – it simply occurred to me that you might be relying on cheap, online backups for your data!

And if that data was erased, corrupted or destroyed, you might not ever get it back! The thought of that happening scared me half to death!

You see, your business network creates a lot of important data every day, which means you need regular backups to ensure that you always have access to this information. Many cloud storage services offer remote backup for low prices, but the promise of cheap backups is often too good to be true. Instead of getting the reliable storage you need to protect your business data, you may run into frustrating pitfalls. And THAT is what had me up in the middle of the night.

Here are a few nightmares you might run into in real life, if you’re using one of those cheap cloud backups:

Data Restrictions

Some cloud services claim to have unlimited storage. However, there’s always a limit to what a server can hold. Most cheap backup services don’t have the space that businesses need. This makes it impossible to secure all of your data. Getting more space incurs extra fees, and this could be a problem for small businesses with tight budgets.

Limited Devices

Business networks can be extensive. Many cloud backup services only cover the data stored on one machine. This might work for companies that store all necessary data on a central server, but others may require a more extensive backup solution that covers multiple machines and handles larger amounts of information.

Slower Speeds

Running a backup can take a long time when you have a lot of files to copy. A cheap cloud service can’t offer the resources necessary to speed up this process. Many of them put a cap on the amount of bandwidth you get. This could lead to incomplete backups, especially for businesses that need to copy several dozen gigabytes of data every day.

Lack of Syncing and Versioning

One benefit of cloud storage and backup is the ability to sync the latest versions of files across all of your company’s devices. This service can be a lifesaver for businesses whose employees do a lot of remote work using smartphones or tablets. However, cheaper backup options don’t usually include syncing. They also don’t back up multiple versions of files. Versioning is necessary in the event that a current file becomes corrupted and an earlier version needs to be recovered.

Uncertainty

Although data stored in the cloud can be accessed from anywhere, it’s written to physical servers that belong to the company that handles the backups. All hardware is subject to failure at some point. If this happens, you could lose all the data that you thought was safe. That’s why every backup plan needs to have a fail-safe. You should plan to have at least one storage option in addition to the cloud.

Shaky Security

Business data includes sensitive information that requires encryption before being transmitted. This is true no matter what type of backup you use. Not every cheap cloud solution provides this level of security. Anyone can access information sent without initial encryption. This means that customer data and business transactions could be hacked during a routine backup. Data also needs to be encrypted once it’s on the server to prevent intrusion by hackers. Even then, there’s a chance that employees of the cloud service have access to the key that’s meant to provide this protection on the server end.

Cloud Alternatives

With all of these potential drawbacks to consider, cheap cloud service isn’t likely to be the best choice for your business backup needs. Fortunately, there are many other options that can be set up onsite to give you control over what happens to your data.

Is your data being backed up correctly? Contact us for a free analysis.

Your #1 MUST-DO Resolution For 2017

28 Dec 16
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With every New Year comes the chance to reset priorities. Unfortunately, when the topic of implementing a data recovery plan comes up, the comment we most often hear is “I know I should, but I haven’t gotten around to it yet…”

So…what if the pilot on the next flight you’re on announces right after takeoff, “I know we should have run through our preflight checklist, but we haven’t gotten around to it yet…???”

Without a solid backup and recovery plan in place, just one mission-critical file that gets lost or stolen could put your company in a world of serious hurt. When you compare the high cost of replacement, repair and recovery to the relatively trivial price of keeping good backups, the choice is an absolute no-brainer.

Why disaster recovery planning matters more than you think

Let’s face it, data is the nucleus of your business. That means that a single ransomware attack could wipe you out in a matter of minutes. Today’s cybercriminals are raking in literally billions of dollars (yes, billions) preying on the unwary, the poorly protected and those who “haven’t gotten around to it yet.” Let’s consider the facts…

Ninety-seven percent of IT services providers surveyed by Datto, a data protection company, report that ransomware attacks on small businesses are becoming more frequent, and they expect that trend to continue. These attacks are taking place despite anti-virus and anti-malware measures in effect at the time of the attack.

Windows operating systems are most often infected, followed by OS X. Cloud-based applications, particularly Dropbox, Office 365 and Google Apps, are also being targeted.

Ransom demands typically run between $500 and $2,000. About 10%, however, exceed $5,000. And even at that, paying a ransom demand is no guarantee that encrypted files will be released.

For a typical SMB, downtime from ransomware can cost around $8,500 per hour, and will take an average of 18.5 hours of the company’s time. That’s a hit to your bottom line somewhere in the neighborhood of $157,250. Yet in many cases the ultimate cost has reached into multiple hundreds of thousands.

In a recent survey of 6,000 IT professionals by the Ponemon Institute, 86% of companies had one or more incidents causing downtime in the past 12 months. Typical downtime was 2.2 days, with an average cost of $366,363. And that’s just the average. Could your company survive that kind of hit? It’s no wonder that 81% of smaller businesses suffering such an attack close their doors within three years.

It’s tragic. And yet the solution is so simple…

The #1 antidote for a data disaster

What’s behind these costly incidents? Here’s the breakdown of contributing factors:

  • Human error: 60%
  • Unexpected updates and patches: 56%
  • Server room environment issues: 44%
  • Power outages: 29%
  • Fire or explosion: 26%
  • Natural disasters: 10%

Note that human error accounts for 60% of the breaches. It’s no wonder then that ransomware attacks are on the rise, since they can be triggered by just one employee inadvertently clicking a bad link in an e-mail or social media site. Human behavior is hard to control. However, the #1 antidote for a ransomware attack is having a secure backup ready and waiting to replace encrypted files.

And when you scan through the rest of the list above, it becomes clear that, while you need to implement a comprehensive set of data security measures, having a solid and reliable data recovery plan in place and ready to go the moment disaster strikes is still your best defense.

 

Why Cyberthugs LOVE Your Business

14 Dec 16
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It was a typical morning at the offices of a small Midwestern online retailer. This company, whose name we cannot mention due to a non-disclosure agreement with our source (Gary Miller, GEM Strategy Management) owned a very successful online catalog offering a wide variety of women’s apparel and accessories. They had a terrific reputation and brand, and every reason to be excited about their future.

Then, with a single click, the death spiral began…

An employee received an e-mail with a link to a benign-looking catalog. All it took was one click and the company’s entire network was infected. The Crytowall malware dug deep into the company’s accounting system and customer files, including credit card and social security numbers.

Fifteen thousand customer accounts were locked up by the malware. A ransom demand soon followed, requiring $50,000 for the key. Unfortunately, the company’s backup systems had been down for the last three months. With no way to remove the virus without destroying crucial data, the company had its back against a wall.

They paid for the decryption key. But no luck – it didn’t work. Business came to a grinding halt. The company owners couldn’t afford to rebuild their entire network. Within six months, the company closed its doors, strangled by a lack of sales and cash flow.

Could this happen to you?

Hackers have discovered that small businesses make juicy targets. These criminals love going after small businesses because they’re often the easiest to penetrate. IBM reports that over 62% of the 4,000 cyber-attacks that occur every day target small businesses.

Cyberthugs filch information to rob bank accounts via wire transfers. They steal customers’ personal identity information and resell it on black markets. They nab key information to file fraudulent tax returns, and commit health insurance or Medicare fraud – in your customers’ names.

Most small businesses are easy prey because they fail to take precautions. But you don’t have to be like most small businesses. Here are four things you can start doing TODAY to prevent a shutdown that could destroy your fortunes.

Understand evolving threats – Know what’s at risk in your company. Stay on top of the different schemes hackers use to gain entry. Learn all you can about phishing, spoofing, social engineering, malware, systems hacking, pharming and the latest scams so you can see them coming. Identify your company’s weak points and bolster them as needed.

Institute a dual signature policy – Require that two people sign off on every transaction. At the very least, when in doubt, pick up the phone. Verify all fund transfers or requests for payment before releasing funds.

Ingrain a solid data security policy in your company’s culture – Yes, you need to define and document protocols…but that’s not enough. In order for them to work, they must permeate every activity you and your team engages in. Your employees are the gatekeepers of critical data. Train them to see the warning signs, engage in safe practices and respond effectively to an attack. Examples include using only unique, complex passwords and keeping a “clean desk,” where sensitive information isn’t exposed.

Have – and practice – an incident response plan – Just like a fire drill, being ready for a breach gives your team an edge when faced with a crisis. When everyone knows exactly what to do, you’re better able to nip a hack in the bud.

Why play Russian roulette with your company’s data?

If you’ve been putting off cyber protection measures, thinking, “Oh, that would never happen here,” you are putting your company’s entire future in jeopardy. NOW is the time to call in an expert you can trust to verify that your data is safe in today’s rapidly evolving battle against a host of online bad guys.

When it comes to protecting your data – whether it’s bank account information, customer and employee records or proprietary IP or processes – we’ve got you covered.

The #1 Cure For A Sluggish PC

16 Nov 16
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If you’re often – or even constantly – frustrated with slow loading times, screen freezes or crashing programs, your network may be in desperate need of an upgrade…or a tune-up. Here’s how to make your network run like new again…

Most computers and networks bog down as they age. Here’s why:

● Spyware, viruses and other stealth programs secretly hiding in your machine. And we mean “secretly.” Today’s sophisticated malware is more elusive than ever. Most users will never know what hit them until it’s too late. The only telltale sign that your system has been infected is that it starts slowing down over time. These nasty bugs attach themselves to all sorts of programs in your network and work in the background, undetected.

● Your machine is overdue for replacement. Hey, it can only last so long. Manufacturers don’t spec PCs to last more than about three to five years. When things start slowing down…or you can’t install the latest software…or plug in some of the newer cables…it’s time to start shopping. But there are ways you can extend your computer’s useful life. Which brings me to #3…

● It’s time for a tune-up. Just like a car, your network needs routine maintenance to run at top speed and performance. To keep it running smoothly, there are over 100 checks and updates that need to be done on a regular basis. These include disk defragmentation, patch management and the removal of unnecessary files and programs, to name just a few.

If your computer network hasn’t had the routine maintenance it needs to run well, contact a Techno Pro today!

Winter 2017: Disaster For Your Data?

26 Oct 16
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With winter just around the corner, everyone around you may be getting “all wrapped up” in the upcoming holiday season…

But you’ve got a business to run, customers to keep happy and mission-critical data to keep safe, even if a major blizzard, lightning strike, windstorm or epic flood is taking place right outside your door.

Here are 5 easy steps you can take this holiday season to get your office prepared for this winter’s worst, without seeming like Mr. Grinch.

Be ready for power outages. A power outage can hurt your business in more ways than you think. Besides employee downtime, it takes time to safely get everything back up and running. Then you need to make sure no critical files have been damaged or lost.

Autosave features can help minimize lost files in a sudden power outage. An uninterruptible power supply (UPS) can give your team anywhere from ten minutes to an hour to back up files and properly shut down equipment. If you need longer power durability during an outage, you might want to look into a backup generator.

Keep lines of communication open. Customer frustration due to production delays and not being able to reach key people at your company can be very costly in terms of both revenues and your company’s reputation. Here are three ways to make sure calls to your office don’t get bobbled when a storm rolls in:
1. Create a new automated greeting to let callers know about changes in hours or closings.
2. Set up an emergency override that automatically reroutes key phone lines to one or more numbers that can be reached during an outage.
3. Make sure you and your staff can access voice mail remotely – from a smartphone, by e-mail as an attached sound file or transcribed message, or as a text notification.

Manage employees working from home. Many of your employees can work from home if need be. But you’ll need to prepare in advance if it’s not the norm at your company. Have your IT specialist check with employees who could work from home during rough weather. They’ll need a virtual private network (VPN) to safely access the company network. Be sure it’s set up well in advance to avoid any glitches when that winter storm hits and you need it most.

Have a disaster recovery plan (DRP) ready to go. Unless you can afford to shut down for days at a time, or even just a few hours, it’s absolutely critical to keep a written DRP on hand. Write out step-by-step details of who does what in every type of winter disruption – from simple power outages to blizzards, flooding or building damage caused by heavy winds or lightning. A downed network can cost your company big-time every minute it’s offline. Make sure your plan includes one or more ways to get it back up and running ASAP. Consider virtualizing key parts or all of your network so your team can access it remotely. Once you’ve written out your plan, keep one copy at your office, one at home and one with your IT specialist.

Get help from a professional you can trust. Trying to recover your data after a sudden or serious outage without professional help is business suicide. One misstep can result in losing critical files forever, or weeks of downtime. Make sure you’re working with a pro who will not only help set up a recovery plan, but has experience in data recovery. The old adage about an ounce of prevention applies doubly when it comes to working with the right people who can help you prepare for – and recover from – whatever winter throws your way.

Lost Employee Smartphone? Do This NOW!

07 Sep 16
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“Hey boss, I lost my smartphone.”
How well have you prepared for this moment? It will happen sooner or later. If your company has a plan in place, no big deal. If not, you may suddenly get that sinking feeling in your gut …
And well you might. You now have three big worries:
Compliance Issues – If your employee had access to information covered by any number of regulations, your company could be subject to stiff penalties. One employer we know of wound up with a $900,000 fine.
Data Security – Sensitive company data in the wrong hands could spell disaster. Access to your network, secure sites, proprietary files, work-related e-mails and corporate secrets may now be out of your control. You must move quickly to prevent serious financial harm.
Employee Privacy and Property Concerns – If a valued employee had family photos and movies on the device, and you remotely delete all data on the phone, you may now have a disgruntled, or even uncooperative, employee. Especially if company policy regarding BYOD (bring your own device) and data loss were not clearly stated and agreed to up-front.
So how do you prevent a relatively minor incident from blowing up into a big problem? Here are seven smart measures you can take right now to prepare for the day an employee smartphone is lost or stolen:
1. Install a mobile device management (MDM) system on any employee device to be used at work. This software can create a virtual wall separating work data from personal. It facilitates any security measures you wish to impose. And to protect employee privacy, it can limit company access to work data only.
2. Determine which devices will be allowed and which types of company data people may access from them.
3. Require that employees agree with an Acceptable Use Policy before they connect to your network. Make sure these include notice as to conditions in which company data may be “wiped” – i.e., destroyed. Also include specific policies regarding device inspection and removal of company records.
4. Put strong data protection practices in place. Require use of hard-to-crack passwords and auto-locking after periods of inactivity. Establish protocols for reporting lost or stolen devices. Mandate antivirus and other protective software as well as regular backups.
5. Designate someone at your company to authorize access to software and critical data. This person can also be your main point of contact for questions about BYOD policy and practices. It might also work well to distribute a resource page or FAQ document to your employees.
6. Establish a standard protocol for what to do when a device is lost or stolen. Both Android and iOS phones have features that allow device owners to locate, lock and/or “wipe” all data on their phones. Make sure your policy requires that these features are set up in advance. Then, when a device is lost or stolen, your employee can be instructed to take appropriate action according to your protocol in order to protect company data.
7. And finally, your best protection is to implement a well-crafted BYOD policy in advance. Develop it in partnership with risk management and operations personnel, as well as legal counsel and IT professionals, to come up with an effective and comprehensive plan.
Don’t risk waiting until an incident occurs!
This is a serious vulnerability that can and must be addressed in order to assure the safety of your company’s data and systems.
Contact a Techno Pro today to see how we can help.

Navigating The Cloud: Gold Mine…Or Minefield?

24 Aug 16
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Is the cloud a good fit for your company or not? On the one hand, taking full advantage of today’s cloud capabilities could be key to becoming a top player in your market. On the other, without proper oversight, just one cyber-break-in could bankrupt your organization…

Feeling a little confused, or perhaps even overwhelmed, about your company’s cloud options?

Don’t worry, you’re not alone. In this article we’ll help you unravel your choices so you can make the most out of this game-changing technology.

To really take full advantage of the cloud, there are (at least) three things to consider:

  1. Whether to use a public or private cloud network – or both.
  2. Which cloud-based apps deliver the best value for your organization.
  3. How shared servers can help you save time and cut costs.

So just what is a “public” versus “private” network, or cloud? Simply put, a public cloud serves many organizations, while a private cloud is proprietary to just one. We’ll cover each so you can more easily navigate the pitfalls and possibilities each one presents.
Which Is Best For Your Network: Public, Private…Or Both?
One advantage to using a public cloud is that you can start using it in just minutes. It allows you to easily scale up or down, as your business needs change. And, with pay-per-use pricing, you only pay for what you need.

However, compliance with government regulations often can’t be achieved in a public cloud. Also, public networks don’t offer the same degree of control that a locally based private network can provide. And in a public cloud, you never know who you’re sharing a server with.

All that being said, a hybrid cloud may be your best model. For instance, compliance-controlled work can be handled in a private network, while less restricted tasks can be done over a public one.

Cloud-Based Apps: Microsoft Office 365 vs. Google Apps For Work

You’ll find countless cloud-based apps for business. However, Office 365 and Google Apps For Work are two of the most popular cloud-based productivity suites in the market today. Both allow you to create documents, spreadsheets and presentations on your own, as well as in real time with team members. They also provide video conferencing and cloud storage. Here’s a quick rundown:

Storage – At a paltry 30GB, the storage you get with the basic version of Google Apps For Work pales in comparison to the 1TB you get with the Office 365 Business Essentials plan. Yet, moving up a notch to the Google Apps “Unlimited” plan gets you unlimited storage, beating Office 365 hands-down.

Collaboration – Both Google Apps For Work and Microsoft Office 365 make real-time collaboration with team members in different locations easier than ever. Due to its simplified features and web-based origins, Google Apps may be easier to work with. However, users accustomed to Microsoft Office may prefer the more familiar feature set of Office 365.

Then There’s Amazon…

Amazon-shared servers allow you to grow and shrink your web presence with demand, easily store and retrieve data from a super-reliable network of worldwide data hubs and deliver content at blazing speed – all at minimal cost.

While Amazon has led the field in this new type of service, companies like Microsoft, Google and IBM, as well as niche players like Rackspace, SalesForce and Oracle, have all jumped into the fray.

Each offers a varying range of toolsets that can make your network more productive and reduce overall operating cost.

Navigating your computing choices in today’s cloud-driven world can be complex. And it isn’t getting any simpler as the field rapidly evolves. Not sure what to do? We can help!

Backup

Will Your Backups Be There When You Need Them?

06 Jul 16
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When the livelihood of your business depends on data stored in your computer network, you simply cannot afford to leave anything to chance. Data preservation and the ability to retrieve it at any point in time is the foundation of business continuity.

Yet the facts about backup failures are shocking:

  • According to the Boston Computing Network, 31% of PC users have lost data due to events “beyond their control.”
  • Analysts at the Hughes Marketing Group found that 40% of businesses that experience a critical IT failure go out of business within one year.
  • In a recent Gartner study, only 35% of backup tests were successful.

Some of the more common reasons for backup failures include unintentional formatting of a hard drive, accidental data deletion, malware or virus attack, firmware corruption, natural disasters, logical errors and continued computer operation when the hard drive is starting to fail.

So how certain are you that your backup system is 100% reliable? Could a false sense of security be preventing you from taking actions that will insure your backups will really be there when you need them?

7 Ways to Avoid Data Disaster Due To Backup Failure

Without proactive measures in place – and Murphy’s Law being what it is – the odds of a successful restoration when you need it most may not be as great as you’d like to think… So what can you do? Here are seven ways to avoid a damaging loss of data due to backup failure.

  1. Insist on regular, remote and redundant processes. A good rule of thumb is 3-2-1. That means three copies of your data stored in two off-site locations, backed up a minimum of one time per day.
  1. Don’t go too cheap on disk drives. Less expensive arrays that save money by doing without features like redundant power supply and hot spare disks may leave your data at risk.
  1. Guard against human error. Make sure people performing backups and restores know exactly what to do – and what not to do. Take people out of the loop and automate wherever possible. And be especially cautious in situations where backups aren’t a part of someone’s regular duties.
  1. Are your backup software settings being checked routinely? When new software or updates are put into service, a change in the way the settings are configured can cause incomplete backups, or backups that fail completely. Do the people who maintain your backups include this on their regular to-do list?
  1. Could some files be getting left out? As resources are added and priorities shift, files and folders can get misplaced or accidentally left off the backup list. Insist on a quarterly or annual meeting with your backup management team to make sure all mission-critical files are included in your organization’s data recovery systems.
  1. Address network issues immediately. Any component in your network that isn’t working properly can introduce another point of failure in your backup process. Every juncture in your network, from a misconfigured switch to a flaky host bus adapter, can hurt your backups.
  1. Ask for help with your data backup and recovery system. You cannot be expected to be an expert in all things. Yet data is the backbone of your business – its protection and recovery should not be left to chance. Why not leverage the knowledge, skill and experience of an expert in the field?

Even with all these measures in place, the best way to keep your organization safe from harm due to data loss is to verify your backup system by performing regular test restores. This will help identify any problems in advance so they can be fixed – allowing you to avoid getting hit with an ugly surprise when you least need it.

The Smart Way To Assure Backup Success

Unless your team has all the time and expertise required to consistently close all open loops in your backup system, your organization may be at risk of serious harm due to data loss.

Contact us today at 317-857-0150 – before disaster strikes.