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Service

Help Desk

When trusting Techno Advantage with your IT needs, you will have responsive and reliable IT support service, designed to address and resolve technical issues quickly. Available 24/7, the Help Desk provides assistance with troubleshooting, software installations, hardware issues, and more. With a dedicated team of IT professionals, we ensure that your employees receive prompt support, minimizing downtime and keeping your business operations efficient and productive.
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Software Support

Assistance with software installation, configuration, and troubleshooting for applications used within the organization.

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Hardware Support

Assistance with hardware issues, including malfunctioning components, connectivity problems, and hardware upgrades.

Help Desk

Unlock the full potential of your business in our expected – Help Desk Services; designed to streamline operations, enhance security, and drive growth. With round-the-clock monitoring, proactive maintenance, and tailored support. We ensure your IT infrastructure runs smoothly, leaving you to do what you do best.

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OUR SERVICES

How We Can Help?

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Proactive Monitoring & Maintenance

Ensuring that your IT systems run smoothly and efficiently with 24/7 monitoring, regular updates, and preventative maintenance to avoid downtime.

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Help Desk Support

Offering reliable, round-the-clock technical assistance to resolve issues quickly, keeping your business operations uninterrupted.

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Network Security

Implementing robust cybersecurity measures, including firewalls, antivirus solutions, and threat detection to protect your data and systems from cyber threats.

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Cloud Services

Managing cloud infrastructure, including data backup, recovery, and secure storage solutions, to enhance scalability and flexibility.

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IT Strategy & Consulting

Providing expert guidance on IT planning and strategy, aligning technology with your business goals for growth and success.

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Cost Efficiency

Highlighting predictable, flat-rate pricing for services, helping businesses manage their IT budgets effectively without unexpected costs.

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Let's Start Today!​

Talk to one of our locally based IT Service Specialists today to discover how we can help you take control and command of your technology needs.

PROJECTS

Our Previous Projects

FAQ

Frequently Asked Questions

We offer a wide range of business IT solutions. Let us custom tailor a package of solutions for your business.

Most small businesses today rely, in varying degrees, on computers and IT. As well, most customers have come to expect the convenience of an IT support business in their dealings with a company. In most cases an accounting system is based on some software that runs on a computer and allows easy invoicing, ­inventory tracking and payroll processing. Some small businesses take it to the next level and integrate  their production processes with the accounting system as­ well. This allows better reporting and more control over the business.

The other aspect that is greatly impacted is business communication. The small business can use many new tools; email, web applications to accept and track orders as well as provide customers with the news letters describing newest products, services and deals offered to them. If the email is not the best tool the newsletter can be faxed after hours to the customers as well.

Messaging can be integrated with voice mails and faxes can now go to email and be received virtually anywhere. Even for a small operation there is a huge benefit to the Unified Messaging company looks bigger to the user calling the main phone number. The voice messages are stored as emails so there is a lower risk that they will be deleted. They can also be easily attached to the customer file for reference.

Yes, we can help you to source the best deals on the software packages your business needs.

There is an increasing move towards virtualization and Techno Advantage is responding to this shift. Virtualization is a technique for hiding the physical characteristics of computing resources from the way in which other systems, applications, or end users interact with those resources. This includes making a single physical resource (such as a server, an operating system, an application, or storage device) appear to function as multiple logical resources; or it can include making multiple physical resources (such as storage devices or servers) appear as a single logical resource. Virtualization can also include making one physical resource to appear, with somewhat different characteristics, as one logical resource.

We offer a wide range of Managed Service features that we will tailor to your unique requirements. Call us today for a free consultation. 317-857-0150

Buying the right hardware always seems to pose a challenge. Small companies are saturated with computers and printers purchased while needed or what was on sale on a given day. Now the business owner is stuck with 10 different printers and he cannot afford buying any new cartridges because they are too expensive. Techno Advantage can help you to source hardware that is reliable and inexpensive to maintain. We will analyze your company needs including number of employees, computers, processes, printers, etc.

So instead of having a zoo of mismatched computers and printers we will streamline your hardware to a few models that meet your needs and are upgradeable and easy to maintain. By purchasing hardware in small batches and sticking with similar suitable brands, replacement and troubleshooting becomes much more seamless.

We will help you to design hardware purchasing process and select hardware that makes most sense for your kind of business. This hardware will have support and warranty for number of years

“Cloud computing” refers to the use of technology resources that are available to you on an on-demand basis via the Internet. This is in contrast to conventional on premise IT, where your company runs its applications exclusively on its own internal infrastructure—including servers, storage, networks, firewalls, load balancers and other hardware.

Techno Advantage can provide the expertise to migrate to a cloud environment or integrate existing hardware with the cloud to increase productivity and lower costs.

Office 365 is your complete office in the cloud. You get virtually anywhere access to the latest Microsoft Office applications, plus cloud-based IT services including business e-mail.

Techno Advantage is a Microsoft certified partner and stands ready to help you decide on the right solution for your business. Check our our Office 365 page to learn more.

We service equipment from manufacturers such as Dell, HP, IBM, Lenovo, Sony, Toshiba, HP, and many others.

Call today if you are facing any problems with your computer equipment. 317-857-0150

Techno Advantages’ main goal has always been to provide an integrated, cost-effective, and comprehensive family of IT management products and services. We strive to blend our technical offerings with consistent care and customer service. Our number one priority is to partner with you in a long-term relationship customized to meet the unique needs of your business. We’ll learn by listening and custom tailor your IT solution.

If you’re tired of dealing with unreliable computer consultants who are impossible to reach, nickel and dime you over everything, and fail to deliver the level of service you expect, look no further than Techno Advantage. Call today to set up a consultation!

317-857-0150

Let us reduce your risk today!

We can help your business reduce cyber risks improve. Overall security pasture with a variety of services + Software solutions personally tailored to your environment.

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