Network Optimization and Security Enhancement for an E-commerce Company

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Client: A rapidly growing e-commerce business

Services Provided:

•             Network optimization and monitoring

•             Cybersecurity solutions

•             Managed firewall services

•             Compliance and risk management

Overview: The e-commerce company was experiencing slow website performance, which led to a high cart abandonment rate and customer dissatisfaction. Additionally, the company was concerned about potential cyber threats and needed to ensure compliance with industry regulations. We optimized their network to handle higher traffic volumes and implemented a comprehensive cybersecurity strategy, including managed firewall services and regular security audits.

Outcome: The website’s load time was reduced by 50%, leading to a 25% increase in completed sales. The company also achieved full compliance with industry regulations, and their enhanced security measures have prevented any data breaches, safeguarding both customer information and the company’s reputation.

 

Feedback

What Are They Saying About Techno

Jay has been amazing to work with. From the beginning of redoing our computer network, to the daily upkeep of the network, he has always been PROMPT and fun to work with. I couldn’t recommend him highly enough!

debra_keller
Debra Keller President, Hendrich Title Company, Terre Haute, IN

Jay is the best of the best. I’ve worked with many other IT Professionals and he is an expert in his field. You will always be completely satisfied. No need to look any further..he is the total package!

mindy_ottinger
Mindy (Garringer) Ottinger Admin, CWA, Indianapolis, IN

Jay is a highly qualified network consultant. Jay is always working hard to take care of his clients, in a prompt and courteous manner. I never hesitated to send Jay to assit one of my clients with their network problems.

larry_leed
Larry Leeds President,
Leeds Technology, Inc.

One of the biggest hurdles for a new business starting out is to get the right technology in place. Luckily, I was referred to Jay Allen at Techno Advantage! Jay took the time to listen to and analyze our needs.

doug_hammel
Doug Hammel Exclusive Agent, Allstate Insurance, Fishers, IN

Jay is the best IT person I know, I would recommend anyone needing IT services to call him first. His ability to come up with unique programming solutions has saved my valuable data and thousands of my dollars.

christy_c
Christy C Office Manager, The Boat
Place, Inc., Rockville, IN

Thanks Jay Allen and Techno Advantage for our new VoIP phone system! After just a few kinks for our required and extra specialties, everything is working great!

kethy_newgent
Kathy Newgent Office Manager, The Boat
Place, Inc., Rockville, IN

FAQ

Frequently Asked Questions

We offer a wide range of business IT solutions. Let us custom tailor a package of solutions for your business.

Most small businesses today rely, in varying degrees, on computers and IT. As well, most customers have come to expect the convenience of an IT support business in their dealings with a company. In most cases an accounting system is based on some software that runs on a computer and allows easy invoicing, ­inventory tracking and payroll processing. Some small businesses take it to the next level and integrate  their production processes with the accounting system as­ well. This allows better reporting and more control over the business.

The other aspect that is greatly impacted is business communication. The small business can use many new tools; email, web applications to accept and track orders as well as provide customers with the news letters describing newest products, services and deals offered to them. If the email is not the best tool the newsletter can be faxed after hours to the customers as well.

Messaging can be integrated with voice mails and faxes can now go to email and be received virtually anywhere. Even for a small operation there is a huge benefit to the Unified Messaging company looks bigger to the user calling the main phone number. The voice messages are stored as emails so there is a lower risk that they will be deleted. They can also be easily attached to the customer file for reference.

Yes, we can help you to source the best deals on the software packages your business needs.

There is an increasing move towards virtualization and Techno Advantage is responding to this shift. Virtualization is a technique for hiding the physical characteristics of computing resources from the way in which other systems, applications, or end users interact with those resources. This includes making a single physical resource (such as a server, an operating system, an application, or storage device) appear to function as multiple logical resources; or it can include making multiple physical resources (such as storage devices or servers) appear as a single logical resource. Virtualization can also include making one physical resource to appear, with somewhat different characteristics, as one logical resource.

We offer a wide range of Managed Service features that we will tailor to your unique requirements. Call us today for a free consultation. 317-857-0150

Buying the right hardware always seems to pose a challenge. Small companies are saturated with computers and printers purchased while needed or what was on sale on a given day. Now the business owner is stuck with 10 different printers and he cannot afford buying any new cartridges because they are too expensive. Techno Advantage can help you to source hardware that is reliable and inexpensive to maintain. We will analyze your company needs including number of employees, computers, processes, printers, etc.

So instead of having a zoo of mismatched computers and printers we will streamline your hardware to a few models that meet your needs and are upgradeable and easy to maintain. By purchasing hardware in small batches and sticking with similar suitable brands, replacement and troubleshooting becomes much more seamless.

We will help you to design hardware purchasing process and select hardware that makes most sense for your kind of business. This hardware will have support and warranty for number of years

“Cloud computing” refers to the use of technology resources that are available to you on an on-demand basis via the Internet. This is in contrast to conventional on premise IT, where your company runs its applications exclusively on its own internal infrastructure—including servers, storage, networks, firewalls, load balancers and other hardware.

Techno Advantage can provide the expertise to migrate to a cloud environment or integrate existing hardware with the cloud to increase productivity and lower costs.

Office 365 is your complete office in the cloud. You get virtually anywhere access to the latest Microsoft Office applications, plus cloud-based IT services including business e-mail.

Techno Advantage is a Microsoft certified partner and stands ready to help you decide on the right solution for your business. Check our our Office 365 page to learn more.

We service equipment from manufacturers such as Dell, HP, IBM, Lenovo, Sony, Toshiba, HP, and many others.

Call today if you are facing any problems with your computer equipment. 317-857-0150

Techno Advantages’ main goal has always been to provide an integrated, cost-effective, and comprehensive family of IT management products and services. We strive to blend our technical offerings with consistent care and customer service. Our number one priority is to partner with you in a long-term relationship customized to meet the unique needs of your business. We’ll learn by listening and custom tailor your IT solution.

If you’re tired of dealing with unreliable computer consultants who are impossible to reach, nickel and dime you over everything, and fail to deliver the level of service you expect, look no further than Techno Advantage. Call today to set up a consultation!

317-857-0150

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Talk to one of our locally based IT Service Specialists today to discover how we can help you take control and command of your technology needs.

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