Telecommuting is the industry standard. Today, remote working is more prevalent than ever, thanks to modern software and technology. Take advantage of this shift to reduce overhead and improve employee happiness.
Cloud services continue to dominate. Ninety-two percent of modern businesses are using one or more cloud-based programs, a number that only continues to climb. The productivity and ease-of-access fixes that the cloud offers are simply too powerful to ignore. Live video improves business-customer relations. With live chat utterly pervasive, we’ll see a shift to live video chat to further improve the customer experience. Face-to face interactions, even through the Internet, provide a level of connection impossible in years past.