Tag Archives: digital

Is Cell-Phone Addiction Ruining Your Organization’s Ability To Function?

27 Dec 17
lverbik
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Here’s a scary new stat: according to a new Baylor University study published in the Journal of Behavioral Addictions, the average female student spends 10 hours a day on her cell phone, with male students only slightly behind at eight hours. You KNOW that means they have to be texting and staring at their cell phone during times when it’s horribly inappropriate, such as while driving, in class, at work, etc. Ten hours! Think about that!

The next time you go out to dinner, take a look around. It’s becoming a common scene at restaurants for every single person sitting at the table—Dad, Mom and all the kids—to have their noses buried in a cell phone. A Disney commercial shows a family at one of the parks with repeated scenes of their 14ish-looking daughter paying no mind to anyone, not talking, not interacting, but engrossed in her cell phone. At the end, she texts her dad, who’s standing next to her, “Best vacation ever.” Everyone smiles and the parents are relieved. Seriously? When did texting someone who was standing next to you become acceptable for thanking them? What about looking them in the eye and connecting? I suppose it’s no worse than texting a birthday greeting or e-mailing someone a sympathy card. My grandmother would roll over in her grave.

Of course, it’s a rampant epidemic that you can practically guarantee is leaking into your organization. Not only does this make your employees distracted and therefore horribly unproductive and unfocused, but if you have employees who drive or operate heavy machines, YOU can now be held liable if they are checking company e-mail or doing other work on their phone and crash or harm themselves or someone else because they were distracted. And, of course, it can’t be helpful for employees to constantly be checking Facebook or Pinterest or playing Candy Crush during WORK hours when they’re supposed to be productive, serving your clients.

Since the holidays are about getting together with the ones we love, how about actually being present with them? I wonder how many family dinner tables in America are mostly people sitting at the same table, ignoring each other because they’re too busy texting someone who isn’t there, playing Farmville or doing some other unimportant, unproductive online activity. So many people are NOT where they are. They can’t seem to actually sit and TALK to a person. Engage with them. Be attentive. Listen. I see this more and more with teenagers who don’t know how to introduce themselves or have a polite and meaningful conversation. Many can’t write because they’re so used to communicating in 140-character tweets. Obama caught hell (rightfully so) for having his cell phone out, taking a selfie at Nelson Mandela’s memorial. The Kardashian clan were caught checking their phones and texting at the Music Awards during the moment of silence held for the kid who was killed in Ferguson, MO. Utter disrespect. But where does it end?

I have a strong recommendation: put your cell phone someplace that cannot be accessed when you’re working. Turn off all digital distractions such as Facebook, LinkedIn, Twitter, etc., etc., etc., when you’re engaging with your kids. Break out a board game. PLAY. The next time you’re talking to your spouse, look them in the eye and listen. If you’re talking with someone on the phone, get away from your computer. Just turn your chair. They can TELL when you’ve stopped listening because your eyeballs are glued to your e-mail.

 

What is VoIP Technology?

01 Sep 17
lverbik
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Is it time for your business to abandon that ancient land line phone and discover the flexibility and convenience of VoIP technology? If so, you’re in luck because we’re working on a series of blog posts on this topic.  Let’s jump right in and learn the basics…

When you install VoIP technology into your home or business, you’ll have the ability to talk to others using Voice Over Internet Protocol (VoIP.)  All that means is that you’ll be able to use the phone that’s connected to the internet to make calls.

Instead of phone lines that traditionally run over the electrical or phone lines in your home already, VoIP uses your internet connection instead.

In most cases, you won’t be able to tell the difference in using VoIP over other phone technology.  It gives you the same basic results.  It sounds easy, right?  It really is that simple.

To do this, several key things will be necessary.

  1. You will need to connect your standard telephone to an adapter unit that is VoIP qualified or get a new internet ready phone unit. You may also use a microphone equipped computer to make your calls instead of a phone.
  2. When you pick up the phone to dial your friend across the ocean, the VoIP adapter realizes what you are doing and turns the voice signals you are sending into your phone into digital based signals. These are then sent across the ocean through the Internet, instead of traveling through any phone line.
  3. Your friend receives your call in the same way. He or she will pick up the phone when you call and then VoIP goes to work again.  This time it translates the digital like signals back into a standard voice transmission.  When your friend uses their phone, they hear your voice, nothing more.

As you can see, it really doesn’t make much of a difference in the experience that you have using the telephone.  You’ll be doing the same thing that you are already doing.

Here’s how it works:

Phone Call –To- Adapter- Internet – Adapter –To- Phone

Although it may seem like this process takes time, it really does not.  It will take little to no time to convert your voice into a digital signal to go over the internet service that you have and back into your voice so your friend will hear you.  In fact, the process happens so fast you may not even realize what is happening at all!

Computer Communication

Another option that you may have comes in the form of using the computer in your home or business to make your calls.

In order to do this, you will need to have a computer that has a microphone built in.  This microphone will serve as your communication tool.

When you make a call, you will simply use the software that is installed on your computer to call your friend.  When they answer, you can talk to them without any type of handset.  Instead, you’ll use the microphone to talk into.

The process is still the same.  The computer will take your voice and translate it into a digital signal which is then sent over the internet to your friend’s computer.  They can either use the phone or their own computer to talk to you.  The voice once again changes from a digital signal into an actual voice and you hear your friend, just as you would if you had dialed their phone number into your phone.

You can also do this by using a computer that is equipped with a headset that allows you to speak into it for more privacy.

As you can see, VoIP technology is quite easy to use and can help your business stay connected to your clients, suppliers and associates around the world. Techno Advantage can help you get the right equipment, ensure that your connection is optimized and maybe even save money!

If you are considering VoIP technology for your business, contact our Techno Pros here at Techno Advantage.